Customer Feedback and Reviews

 

We love receiving feedback from our customers about why their Eazytamp has made a difference to their coffee making!

If you’ve purchased one of our tampers, please write us some feedback on your experience on our Facebook page.

Here’s just some of the feedback we’ve received. Other reviews can be found for each product via our shop/collection pages.

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"I purchased an Eazytamp (or more specifically, I bought it on behalf of my wife for myself for Christmas!) last year. I was immediately impressed with the quality of the product and the wonderful feel in the hand. Almost a year on, I've really enjoyed using it and it's helped my coffee making consistency a lot. I realised that I was tamping much too hard previously, so it prompted me to change my grind settings and I'm producing a much sweeter extraction with better crema. - Sarah"

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"We were given an Eazytamp 5 Star Pro as a Christmas gift. We love everything about it. We are fussy coffee makers/drinkers and use a lever style Pavoni coffee machine. Our coffee is far better now than it has ever been and the tamper is a pleasure to use. Initially the eazytamp was not the right size for our basket. The follow up customer service was outstanding; picked up and returned to our door with no fuss - infectious enthusiasm would better describe the experience. Our son, also a coffee enthusiast, said he had the best coffee he had ever experienced after using this product. So, thank you very much! - John"

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"Just to let you know I received my Eazytamp 5 Star Pro a few days ago and I love it.  It works brilliantly well and looks ABSOLUTELY BEAUTIFUL in the Burl Timber Handle I chose.  I must say that before coming across Eazytamp, I considered many of the other leading Tamper brands out there, and almost bought one of them, until I saw your design.  As an engineer and a coffee lover who can never tamp consistently, I find your design functionally elegant and quite unique.  No other tamper I came across combined the features of calibrated tamping pressure and perfectly flat tamping level with ease of use and the ability to have custom made base sizes, all in the one tamper. This alone would make the Eazytamp 5 Star Pro an absolute bargain in my books, but combined with the level of personalised customer service I experienced, it was just a no brainer.   Thank you very much Elie for an excellent product and for all your help with my purchase - Gaby"

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"Thank you so much!  Your customer service is excellent!  I really appreciate the quick responses and assistance with my questions, especially since we are in such different time zones. - James "

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"I received my Eazytamp today and am absolutely delighted with the design and build quality. The first coffees I pulled with the infuser base were sweet as you described. Magnifico! I will be sure to spread the word to coffee loving family and friends about this product. Thanks also for the generous extras you threw in - a much appreciated bonus! - Steve"

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"We started our own cafe/lunch bar three months ago now (Side Street Project in Dunsborough WA). I bought my own EazyTamp 5star after using someone else’s at my old job. I initially had trouble with it and the customer service from Elie was amazing. I was so impressed and grateful with the help. I can now confirm I’ve been using the tamp every day for months. It’s made thousands of coffees consistently with positive feedback from guests. Tamping unevenly or too soft or hard isn’t a concern. Now all I have to watch is the grind and weight and the timing. One less thing to watch when making coffee. It’s great. The wood is beautiful too. My boyfriend/business partner/ chef was into engineering before this and he says “it’s a nicely made bit of kit.” Maybe one day we’ll be high volume enough to upgrade to the big automatic tamp. Thank you so much."

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"Dear Eazytamp family, thank you very much for the delivery. Today I received the new Base 58.6 with the new handle. I installed it and it fits perfect for VST Baskets. I do not remember making a perfect espresso like this, the mouthfeel and the flavors were insane, absolutely perfection. I have owned a Pullman Tamper BigStep, Wiedeman Precision Tamper, a St.Anthony Industries Levy Tamper (Precision) and the ONA OCD Tool and the St Anthony BT Wedge Distributor. I don't say that they are bad, but the 5 Star Pro Tamper eliminated every chance of channeling caused by tamping and for this price it is very cool. I am very thankfull and its very cute that you sended me an Australian Kangaroo Plush Toy. For this price and this perfect precision and usefull tool(5StarPro) and the super service, I would recommend it absolutely for everybody that wants a perfect cup of espresso. I wish you a good time and lots of blessings :D - J." 
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"Hi Eazytamp, I found you guys on google and I've been looking for a nice tamper that actually helps instead of looking nice (I didn't want to buy a $200 pullman that just looks pretty!). Also a + it is AUS made. Looking forward to using it! "