SHIPPING

**COVID-19 UPDATE**

Shipping Update

We are still shipping worldwide but expect delivery delays due to reduced flights and international government restrictions

Tracking numbers and email confirmation will be provided when your order has been dispatched.

Thank you for your understanding.

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Pre-Covid-19 Dispatch Information (applicable before March 2020)

Once orders are received, Eazytamp prepare and dispatches orders within 48-72 hours. Orders may take longer to dispatch where there are local government gazetted public holidays.

Shipment Method

Australian Customers

Orders are sent using Australia Post and can be sent by Express Post or Parcel Post. Deliveries usually take 3-5 business days to arrive.

International Customers

International orders are also sent by Australia Post. Two shipping options are available for international orders:

  1. Standard – depending on your location, these orders can take between 4-12 business days to arrive;
  2. Express – depending on your location, these orders can take between 4-6 business days to arrive.

RETURNS

Customer satisfaction and providing quality customer service is of utmost importance to us at Eazytamp.

Our Returns Policy does not exclude or replace your rights given under the Australian Consumer Law and regulations. Relevant guarantees given pursuant to the Australian Consumer Law apply.

If you have a concern about your purchase and it cannot be resolved, we will provide a full refund for the product through PayPal or Shopify Payments, upon us receiving the return of the product with its original packaging. All shipping costs will be borne by the customer.

Returns can be made to:
Eazytamp
52 Griffith Street
Maddingley, Victoria, 3340
Australia (mail only; no shop front)

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